Thank you to everyone who has completed their annual assessment payments this year. We understand that this year was unusual with our unexpected transition to a new Property Manager and are grateful for your patience. We know the transition had some hiccups along the way, but everyone’s understanding was appreciated.
While the majority of our community has completed their assessment payments – there are still homeowners who need to bring their accounts current before late fees will be assessed at the end of this month.
If you have completed your payment, the association thanks you and there is no need to read on. If you have not completed your payment more information can be found below.
Account Payment Options
There are four dues payment options and these are outlined below. Two of these options will incur a nominal fee that is assessed and collected by the payment processor – this is not a payment to the property manager or to the HOA. The options which incur these fees are noted below.
REQUIREMENT: All dues payments will need to reference the homeowners Towne Properties Account number (T-XXXXXXX) that was provided in the Homeowner introduction packet. If you do not have this packet – please fill out THIS FORM and submit to Towne in order to receive this information. This step must be completed if using options 3 or 4 below.
Option 1: Personal Check – Homeowners can submit their dues payments via personal check however they will need to reference their Towne Properties T-number. As well as submit their payment with a payment stub. If you need a payment stub please reach out to our Property Manager, Vicki Smith at: [email protected].
Option 2: Bank Online Bill Pay – Homeowners can submit payment via their personal bank’s online bill pay service.
To complete payment via your personal bank bill pay please be sure to complete payment with the following information:
Make check payable to: Village at Thornapple
- Mail to:
PO Box 621717
Orlando, FL 32862-1717 - Reference:
6883-8582-t####### (these numbers are unique to each homeowner property)
Option 3: Credit/Debit Card – This is handled via the Towne Properties homeowner portal. In order to access the portal you will need to have completed & submitted the Towne Properties Registration Form.
To access the portal please visit: https://www.towneproperties.com/ and select LOGIN, choose the login type: HOA/COA.
This method will incur an additional processing charge.
Once logged in to the Towner Properties homeowner portal click on the “Pay Now” link which will redirect to allow entry of card details.
Option 4: ACH/echeck – This is also handled via the Towne Properties homeowner portal and their payment partner Alliance Bank. Details are found below and in the welcome packet that was mailed out. This method will incur an additional processing charge.
The management company ID for Towne Properties is 6883. The Association ID is 8582. Also required: Bank routing information and bank account number for the funding bank/account.
Bank account information can be entered by clicking on “ECheck/ACH” which will redirect to an additional portal via Western Alliance Bank. Homeowners will need to create a login on the bank’s website to enter the appropriate account information and schedule payment.